Our CEO - Erick Grau
IT that works for you
Founded in 2014, Chibitek is a strategic IT partner delivering proactive, scalable solutions for businesses that break the mold. Based in the NJ/NY Metro Area and serving clients nationwide, we provide smart, reliable IT services designed to solve your IT nightmares once and for all.
Here’s why so many businesses depend on Chibitek for complete IT services and support:
- Support in 5 Minutes or Less - Powered by Our Chibi App! Thanks to our Chibi App, which integrates directly with Slack or Microsoft Teams, our clients connect with a technician in 3.5 minutes on average. That means you’re talking to someone who can start fixing the issue almost immediately. Downtime isn’t an option. That’s why most issues are resolved remotely using our secure management tools - no need to wait for someone to show up. Fast, seamless, and efficient support. That’s the Chibitek difference.
- No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!
- 100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.
- Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup or automation, Chibitek is here to team up with you and your company for expert support.
FREE GUIDE
The NJ/NY Metro Area Business Owner's Guide To IT Support Services And Fees
Our Mission
At Chibitek, we make IT effortless, so you can disrupt, create, and grow. Our mission is to empower businesses with secure, scalable, and sustainable IT and AI solutions—built on innovation, diversity, and a deep understanding of your unique challenges. We lead with empathy, partnering with you to simplify technology and create meaningful impact, all while staying committed to environmental responsibility.
